FAQs
How do I update my information?
Go to the main text messaging page on www.HITS1033.com and enter your e-mail address and mobile number. Once you've entered the information, you'll come to a second page where you'll edit / update your information, then click Submit.
How do I unsubscribe?
Via the station website?
Go to the main text messaging page on www.HITS1033.com and enter your e-mail address and mobile number. Once you fill it out, it will bring you to a second page where you can unsubscribe from the club.
Via my handset?
Text the word 'STOP' to 77000 and you will receive a confirmation message on your handset once you have been successfully unsubscribed. NOTE: Only text the word 'STOP.' If you send anything other than 'STOP' you will not be unsubscribed.
I didn't get my confirmation code. Why?
Make sure your phone is on and has a signal. If it is and does, double check with your carrier to make sure that text messaging is enabled for your phone.
Where does a message go if the phone is shut off?
Text messaging works much like voicemail in this regard. If the phone is off, the message will be stored in your mobile inbox. When the phone is turned on, you will see a new text message waiting.
Do I need to have a specific phone or service to receive my messages?
Most phones are now equipped to receive SMS messages. However, it all depends on the phone and service you are subscribed to.
Will I be charged for the messages I receive?
This depends on the plan you signed up for with your mobile carrier. Depending on the messaging plan you have, there may or may not be a fee to send or receive messages. HITS 103.3 is not charging you to receive messages or to send messages to HITS 103.3.
Who should I contact if this document doesn't answer my question?
Please contact HITS 103.3 and be sure to include your name, e-mail address, mobile number, cell phone carrier, and specific problem, question, or concern.
TEXT MESSAGING TERMS AND CONDITIONS
By signing up with this text-messaging club you, the user, agree to the Terms and Conditions for www.HITS1033.com as well as their Privacy Policy. You also agree to the following as it pertains to specific usage of the text-messaging club:
USAGE
To sign up for this club, you must be 13 years or older to receive/send text messages in affiliation with this club. By your participation in our club activities, you certify that you are at least 13 years of age and meet any other age and residency requirements of the club.
Unless specified otherwise on the site, users must be at least 13 years or older and a legal resident of the United States before participation in this text-messaging club. By your participation in our club, you certify that you are at least 13 years of age and meet any other eligibility and residency requirements of the club.
User acknowledges that SMS messages are distributed via third party mobile network providers and, therefore, HITS 103.3 cannot control certain factors relating to message delivery. User acknowledges that, depending on the recipient's mobile provider service, it may not be possible to transmit the SMS message to the recipient successfully.
HITS 103.3 does not claim or guarantee availability or performance of this service, including liability for transmission delays or message failures.
OPT-OUT
You, the user, may opt out at any time by texting the word 'STOP' to 77000 from your handset, or putting your mobile number and email address into the sign up form, then following the instructions for unsubscribing.
FEES
HITS 103.3 does not charge a fee for this service. It is the user's responsibility to check with their individual carrier, as other charges may apply. HITS 103.3 assumes no responsibility for charges incurred by signing up for this text-messaging club.
Any text-messaging fees that you incur will be billed on your individual wireless bill or deducted from your prepaid balance.
